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Author Topic: How do I create accounts in my reseller account in WHM ?  (Read 1101 times)
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« on: October 10, 2008, 07:21:01 PM »

Please follow below steps to create accounts for your clients in WHM.

1) Login to WHM

2) Create package by cliking on "Create new package" link in packages category.

While creating packages do not put "UNLIMITED" in any feature field box as WHM treats "UNLIMITED"= 1. You may face some problems in future if you put "UNLIMITED". Hence Always assign some reasonable number say 999 or 9999 for UNLIMITED.

3) Then click on "Create New Account" in Account Functions Category. Enter domain name , user name and password. Then select package you want to assosiate with particular account and hit "Create" button.

Please wait until you see message "Account creation completed"

That's it.. Smiley you are now ready to use newly created account.

Note: You need to update newley created domain DNS to your reseller account servers. It means your reseller domain and all your clients domains points to same name server.

After DNS propagation you can access newly created domain cPanel just like your domain. http://www.domain.com/cpanel or https://www.domain.com:2083

Replace # with your server number which can be found in your reseller username.

Hope this helps you Smiley
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« Reply #1 on: October 13, 2008, 08:54:32 AM »

Thank you for the post, it is educative.

Could please respond to the follwing question:
1. What is the difference between and/or the functions/outcome of in my WHM?
    (a) ADD PACKAGE &
    (b) CREATE  NEW ACCOUNT

2. Why is it the my Reseller DNS is not ns1.my reseller name & ns2.my reseller name?

We await your response on the above.

Thank you.
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« Reply #2 on: October 13, 2008, 06:27:01 PM »

Quote
1. What is the difference between and/or the functions/outcome of in my WHM?
    (a) ADD PACKAGE &
    (b) CREATE  NEW ACCOUNT

Add Package is for a hosting plan. eg lagoshost.com has a hosting plan call economy for shared accounts. and Create New Account there is for a hosting account. Therefore, I can add a package call Basic and them create a hosting account under that basic package.

Quote
Why is it the my Reseller DNS is not ns1.my reseller name & ns2.my reseller name?
Your dns is ns1.yoursite.com and ns2.yoursite.com . We usually add dns to a reseller account when we create it. 

Hope I have answered your question.

Cheers!
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« Reply #3 on: October 16, 2008, 09:45:21 AM »

Thank you for your response.

However, i want you to clarify the issue of DNS based on your last post as quoted below.

Your dns is ns1.yoursite.com and ns2.yoursite.com . We usually add dns to a reseller account when we create it. 
Quote

The DNS on my own reseller plan is not  ''ns1.yoursite.com and ns2.yoursite.com''; instead what i have is ''ns1.gloservers.com and ns2.gloservers.com''. If i understand the concept, the nameservers that should show should be ns1.fadconhosting.com and ns2.fadconhosting.com. Could you please explain why it is so and rectify it accordingly. Thank you. 
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« Reply #4 on: October 24, 2008, 04:00:34 PM »

Quote
The DNS on my own reseller plan is not  ''ns1.yoursite.com and ns2.yoursite.com''; instead what i have is ''ns1.gloservers.com and ns2.gloservers.com''. If i understand the concept, the nameservers that should show should be ns1.fadconhosting.com and ns2.fadconhosting.com. Could you please explain why it is so and rectify it accordingly. Thank you. 

Yes, gloservers.com is LagosHost company too. We are still developing it for what we want to do with it.

When we create a reseller account, we are registered the name we normally add nameservers to the name. Just like fadconhosting.com, we created a DNS for it but it takes time to come up and we could not wait for that time so we hard to use gloservers.

At this point, we can change it  to ns1.fadconhosting.com and ns2.fadconhosting.com upon request.

Thank you.
LagosHost
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« Reply #5 on: October 24, 2008, 04:18:14 PM »

Thank you for your response. I hereby request that you should please change my DNS to myhostcompany. I look forward to receiving your advise on the change of my DNS accordingly. Cheers.
« Last Edit: May 29, 2009, 09:03:57 AM by fadun » Logged
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« Reply #6 on: October 27, 2008, 09:36:07 PM »

We have changed this to your dns.

Thank you.
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« Reply #7 on: May 29, 2009, 09:05:43 AM »

Thanks for changing the DNS.
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